Monday 14 December 2009

One version of the truth.

How many times have you questioned the information you use to run your business? That nagging feeling that a part of the management information might not be correct or you see the same information from two sources that doesn't agree. Would you expect sales information in your CRM system to match the invoicing totals in your accounts system? Probably, but there are legitimate reasons why it may not.

Businesses often have the same or similar data stored in different places and whilst this isn't ideal, it's not necessarily a bad thing. What it does mean is that greater care needs to be taken when compiling data. Time needs to be taken to understand the way each system holds data and to get a real understanding of the reporting tools provided.

No comments: