I have been at a user conference run by a company we are looking to partner with. Amongst other presentations was one from BigHand (http://www.bighand.com/) who sell digital dictation systems. When I heard they were presenting, my first thought was that the age of the typing pool was long gone. However, they gave it a new twist - their sales team use the system to dictate messages, letters, proposals etc when out on the road. These are picked up by an admin person back at the office who processes them either into their CRM system or as letters etc.
The result of this is a more efficient sales team with happy clients and prospects who receive documents much quicker. An added bonus is that their admin person gets to know the business much faster being more involved.
Another speaker was a futurologist who was encouraging us all to watch 'An Inconvenient Truth'. Must get a copy soon!
1 comment:
An interesting and related solution is the Acappella Conference Audio Recorder and Playback Assistant that records each conference attendee in CD quality sound and during transcription, actually tells the typist who is speaking. It interfaces to the BigHand solution. http://www.acappella.com.au
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