This is a subject where clear definitions are essential but may be lacking. We work with hundreds of companies however, very few actually use a competency framework and, when asked, they come up with different definitions. In my reading I came across the following, clear, concise and helpful distinction:
- Knowledge - Information that has to be learned to carry out a job
- Skill - The application of that knowledge in a practical way to achieve a result
- Competency - The application of that skill so as it results in work done to a particular standard
I realise that this might be very basic for the seasoned HR professional but when it comes to jargon it's often best to over simplify. One thing that is totally clear to me, is that if an organisation wants to implement a competency framework they need expert advice.
